Sales & Design Consultant
Position Overview
The Design Consultant is someone who is experienced in both sales and design. The Design Consultant works closely with clients to create cutting edge designs in our full range of services such interior and urban exterior landscaping, floral design, and holiday displays. The range of these specific services may vary based on the scope of the client design. The Design Consultants coordinate with internal staff to ensure that their projects are installed and maintained properly, with maximum profitability and exceptional customer service.
Responsibilities Include:
Sales
Prospect for new business and develops leads
Produce sales results/revenue based upon pre-determined sales goals
Sell tropical plants, decorative containers, plant maintenance, seasonal color, living walls, moss walls, rooftop gardens, and many types of plant maintenance plans to businesses and organizations
Travel to potential/existing clients in local geographic region
Prepare proposals for potential/existing clients for full scope of services offered
Update and maintain client databases and CRM as needed
Prepare and send correspondence as needed to leads/prospects/clients
Project Management
Direct involvement in selection and purchasing of materials such as plants, containers, and related supplies as necessary, including completing the necessary POs
Provide operations department with necessary paperwork (i.e. proposal, stock requisition) for purchases, delivery, and installation of new projects
Project management to include participating and supervising installations when appropriate to ensure quality and efficiency as needed
Customer Care
Act as key liaison between Hoffman Design Group and customers
Maintain proactive relationships
Routinely visit job sites and resolve problems quickly
Maintain relationships with potential/existing clients through routine phone calls, emails, and personal visits
Requirements:
Excellent interpersonal, negotiating, and sales skills
Strong organizational skills
Excellent communication skills, both written and verbal
A person who enjoys engaging in conversations, both on-line and off
Strong administrative and computer skills, including knowledge of Microsoft Office programs and facility with corporate CRM applications
Ability to work well under pressure and manage priorities with minimal supervision
An independent thinker and task master
An insistence on honesty, transparency and integrity
Plant knowledge is a plus, but not required.